Certificate 3 in Office Administration
The aim of Certificate 3 in Office Administration qualification is to recognize the knowledge, skills and application required by learners to be able to communicate, provide customer services, understand documents, produce a word processed document and carry out work under own responsibility. Be able to function as first line office clerical workers in the workplace and to provide individuals with an opportunity to identify and know the skills and knowledge needed for a career in office administration. The units encompass a narrow range of competencies from the administration sector for use in any skill sector office environment.
This qualification is for unemployed school leavers with no experience in office or clerical work as first line employees with no previous qualifications.
The core component of this qualification contains competencies in: health and safety, word processing, communication information, customer service, documentation and operating in a team. This qualification is for any individual who is, or wishes to be, involved in the administration function in any organisation or office in any sector, or field.